We’re here to help. Take a quick look at some of the most common questions and answers our customers have about paying your bill.
To pay your bill in My Verizon, sign in and:
Don’t have an account?
Note: Make sure your money is in your bank account on the date you schedule your payment. Verizon charges a fee for each payment returned. Verizon also charges a late fee for payments not received on time.
For Pennsylvania
Live account area codes 412, 724, 814, 878, 215, 267, 445, 717 (and)
Final Account area codes 412, 724, 717
Verizon
P.O. Box 15124
Albany NY 12212-5124
Live Account Area codes 570, 610, 484, 835 (and)
Final accounts area codes 215, 610, 814, 570
Verizon
P.O. Box 16800
Newark, NJ 07101-6800
You can change your billing address and other account information into My Verizon.
To change your billing information in My Verizon, sign in and select:
Don’t have an account?
To find an authorized payment location, please click here and follow instructions.
Yes, when you pay your bill by phone, a $3.50 vendor fee is applicable.
To view your bill in My Verizon, sign in and:
Don’t have an account?
Once you've had your Verizon service for 12 months (six months for VA), we'll review your payment history to determine whether you're eligible for a refund.
The refund will be applied to your credit or debit card. If your payment card is not available, the refund will be applied to your bill.
Click here for more details on deposits.
You may see an early termination fee on your bill if you ended your contract with Verizon before the expiration date.
Yes, you can. Just go to verizon.com/PayOnline.
You will need some information to verify your account such as:
You have several options to confirm that your payment has been received:
My Verizon
To confirm in My Verizon, sign in and:
Don’t have an account? Register now
Fios TV Remote
To confirm your payment was received with your Fios TV Remote select menu then:
Review your paper bill
You can see payments made for the Previous Period under Account Summary.
A Payment Arrangement is an agreed-upon plan for you to pay Verizon your account balance (current or past due) by a specific date. It tells Verizon of your intent to pay and when. You still have to make the payment on the agreed-upon date, and late fees from the original bill due date will still apply.
There are several ways for you to make a Payment Arrangement. You can schedule one 24 hours/7 days a week by signing into My Verizon. You still have to make the payment on the agreed-upon date, and any late fees from the original bill due date will still apply.
To request a payment arrangement at My Verizon, sign in and:
Don’t have an account?
Note: Making a Payment Arrangement only notifies Verizon of your intent to pay. It doesn’t automatically schedule a payment unless you select Schedule Payment Now during the steps above and provide your financial information.
See also: