Add or make changes to your home services

Take control and manage your services online quickly and easily using the My Verizon website or app.

To install the My Verizon app, visit the Apple® App Store® for iOS or Google Play for Android.

*The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only. Those with other services (i.e., High Speed Internet) etc.) can use the My Verizon website only.

Here are some of the things you can do in My Verizon:

View or manage your TV Plan details
Order/upgrade channels/packs
Buy or rent movies
Adjust Parental Control
See what’s on TV now and later
Add or change your TV equipment

Internet

View your Internet plan details
Upgrade your speed
Change your router
Add a Network Extender
Add Internet Essentials, including Tech Support Pro, Digital Security Pro, Verizon Cloud and Device Protection
Test your home network speed and connection capability. Get step-by-step instructions on how to improve Wi-Fi capability

Phone

Add and manage calling features
Reset your voicemail password
Add a line
Replace voice backup battery
Add wire and telephone protection plans

Other

Change your billing address
Order new service
Disconnect Service

FAQs

Will I get confirmation of the changes I make?
Yes. When you make changes in My Verizon you will you get instant confirmation of your changes. You can also get confirmation via email or text if we have your contact information in our system.
How will these changes affect my bill?
With your order confirmation, you will see any impacts to your bill. This may include the estimated first bill which may show:

Prorated charges and credits

Discounts for the first partial month and next full month of a new service

Add or make changes to your home services

FAQs

Will I get confirmation of the changes I make?

How will these changes affect my bill?

See also:

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