Get to know our
privacy policies.
Learn about our privacy practices and find the policy you’re looking for, or go directly to our summary, or go directly to information about your state privacy rights.
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Verizon Privacy Policies
The Verizon privacy policy applies when you interact with us or use services we offer to customers in the United States.
Verizon Privacy Policy Summary
Full Verizon Privacy Policy
California Privacy Rights
Verizon Privacy Dashboard
Fios Privacy Policy
International Privacy Centre
Our International Privacy Centre applies when you interact with us or use services we offer to customers outside of the United States.
International Privacy Centre
Apps and services
Our apps and services privacy policies apply in addition to our Verizon privacy policy when you use these services.
Message+
Hum
Smart Family
Gizmo
Wild and Seek
Care Smart
Advanced Messaging
Replica App
Senion Install
Subsidiary companies
Separate privacy policies apply for some of our subsidiary companies.
Visible
BlueJeans
TracFone
State Privacy Rights
Some state laws provide additional privacy rights to residents.
California
Colorado
Connecticut
Maine
Nevada
Oregon
Texas
Utah
Virginia
Nevada and Washington Health Privacy Notice
Notices
Separate privacy notices apply for additional offerings.
Mobile Device Installment Plan
Automated License Plate Recognition
Here's a summary of our Privacy Policy.
We are committed to strong and meaningful privacy protections. Our details the information we collect, how we use and share it, and the choices you have about certain uses and sharing of information we have about you. We’ve summarized key elements of the policy here for your convenience.
What information does Verizon collect?
We collect information you provide to us, about your use of our products and services and about your interactions with us. We also collect information about how our network and your devices are working, including the location of your wireless devices. We also obtain information about you from other companies, such as credit, demographic and interest information.
How does Verizon use information?
We use information to provide you with services and enhance your experiences with us. This includes delivering and maintaining your products, services, and your account and billing records; developing new products and services; personalizing your experiences; and delivering marketing offers to you.
Does Verizon share my information?
We share information within Verizon, with service providers and with others.
We share information within Verizon including with our affiliates; with service providers who perform work on our behalf; and with others as described in this policy including for fraud prevention, directory assistance, legal compliance, credit and collections, caller id, and certain advertising purposes. We also respond to legal requests and may share information with your consent.
Does Verizon have programs that allow other companies to use information about me?
We have optional programs that allow Verizon and third parties to show you advertisements that are more personalized and useful to you or to help third parties verify your identity. Another program develops insights by analyzing de-identified customer information and reporting on aggregate behaviors.
What choices do I have about uses of my information?
You have choices about how Verizon reaches you with marketing and whether certain types of information may be shared within Verizon for marketing purposes. You also have choices about whether your information may be used for our advertising and insights programs, for verification purposes, and for certain uses of device information where applicable. You also have a choice about whether our websites and apps may share information for certain targeted advertising purposes.
How does Verizon protect my information, and how do I update my account details?
We have a variety of safeguards in place to help protect your information against unauthorized access, use or disclosure. You can also access and update information we have about you and delete certain information we have.
Do I have specific rights under privacy laws in the United States?
You may have additional rights under the Cable Act and state laws, including California, Colorado, Connecticut, Maine, Nevada, Utah and Virginia privacy laws.
How do I learn about changes to this privacy policy?
We periodically update our privacy policy. We provide a brief summary of these updates when we make them. If we change the way we use or disclose information that identifies you in a way that is materially different from what was stated in our privacy policy at the time the information was collected, you will be given an opportunity to update your choices about the new use or disclosure.
Contact us with any questions or concerns related to privacy.
Write
Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005
Online
Submit a privacy inquiry form