Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Page contents

Set up a replacement Verizon Internet Gateway router

    Here's how to set up the Verizon Internet Gateway replacement router:

    1. Do not plug in the Internet Gateway.
    2. Call 800-922-0204 or *611 (from a Verizon mobile device) to activate your router.
      • You may be prompted to enter your 4-digit account PIN and Internet Gateway mobile number (this is different than your mobile phone number). Your Internet Gateway mobile number can be found on your customer receipt included in the shipment.
    3. After you've followed the call prompts, refer to the setup instructions in the box to start the Verizon Internet Gateway.