Verizon Home app FAQs

The Verizon Home app helps you to set up, manage, use and troubleshoot your Verizon home internet service.

The Verizon Home app lets you:

• View the status of the Verizon network equipment (e.g., router, extender, receiver, etc.).
• Manage your Wi-Fi network - primary, guest and IoT:
  • View/change Wi-Fi Network name
  • View/change Wi-Fi Network password
  • Enable/disable Wi-Fi networks
  • Share Wi-Fi credentials
  • Enable/disable Self Organizing Network (SON)
• Manage the Verizon home internet router:
  • Restart the router to help with connectivity issues.
  • Save/restore router settings.
  • Create a backup of current network settings or enable automatic backups to restore from.
  • Manage the LED brightness/timing.
  • Run a speed test.
• View your connected devices on the Wi-Fi network:
  • Add devices through Wi-Fi Protected Setup (WPS)
• Implement parental controls:
  • Group devices and apply parental control rules (e.g, pause internet access, set times when internet access is allowed, etc.)
• Update your home internet account profile and settings:
  • Account username
  • Account password
  • Greeting name
  • Primary email
  • Mobile number
  • Biometrics
  • Security Question
  • Account PIN

Here's how to get the Verizon Home app:

• Android™ - Download from Google Play™
• iPhone® - Download from Apple's App Store®

Note: Verizon Home will be available for download for select router models in phased rollouts, beginning 8/21/24.

Fios Home Internet customers, 5G Home and LTE Home customers can download the Verizon Home app at no charge from Google Play or Apple's App Store.

You must have eligible equipment to use the Verizon Home app. You can use the Verizon Home app with current Fios Home Internet, 5G Home or LTE Home router and extender equipment.

No. The Verizon Home app isn’t required for your home internet service, You can manage your home internet services:

• In the My Verizon app or My Verizon website.
• Directly on your router’s interface.