Share Name ID FAQs

Share Name ID is a free service that allows you to customize the name that others will see on their screen when you call them*.

If you have an eligible line, you may be auto-enrolled in Share Name ID with a default name set. If so, you'll receive a notification with instructions on how to customize your name.

*Only calls to Verizon Call Filter Plus and landline Caller ID customers will see this name.

Share Name ID lets you customize the name that others see on their screen when you call them.*

Call Filter Plus lets you see who's calling with the name, phone number, city and state assigned to the caller's phone number and a picture if available.** If the caller assigned a picture, you'll also see that. Learn more about Call Filter.

We don't pre-screen any caller's name for this service. To use these services, you must represent and warrant to us that the information you provide is accurate, not intended to offend, impersonate, misinform or mislead others, and doesn't infringe or violate someone else's rights or the law, rules or regulations with regard to privacy, intellectual property or otherwise.

*Only calls to Verizon Call Filter Plus and landline Caller ID customers will see this name.
**Depends on the device. Certain restrictions apply depending on device type.

Share Name ID is compatible with all voice-capable devices on a standard monthly plan.

Share Name ID is not compatible with:

• Prepaid devices/plans
• Number Share - Mobile extension devices
• Dual-SIM devices

The billing name on your account is set as the default name for each line on the account unless you customize your Share Name ID.

• You have three options for selecting a Share Name ID:
  1. Keep the default name.
  2. Do not display a name and show your phone number instead.
  3. Create a custom name:
     • May contain up to 15 characters with at least 1 letter
     • Can include numbers
     • Cannot start with a space
     • Must contain a first and last name, separated by a space (e.g.: John Smith).
     • Numbers are acceptable, however, Share Name ID cannot contain the user's mobile number and the first character cannot be a space.
     • Cannot contain special characters, with the exception of an apostrophe ( ' ), hyphen ( - ), comma ( , ), ampersand (&) and 'at' sign ( @ ).
     • Cannot have just one name.
     • Cannot be an inappropriate or offensive word.
  
  

Note: No other special symbols are accepted for Share Name ID.

No, your Share Name ID will only appear if ALL of the following are true:

• The phone you're calling is compatible with Call Filter. To see which phones are compatible visit the Supported Devices section on our Call Filter page.
• The phone you're calling has Call Filter Plus service or another Caller ID service turned on.
• The person you're calling hasn't saved your number as a contact.

Verizon can't guarantee your Share Name ID will appear on all outgoing calls.

It can take up to 24 hours for a Share Name ID change to take effect.

If you're the Account Owner or Account Manager, you can add Share Name ID in My Verizon. Learn more about account access roles.

You can enroll on the Add Share Name ID page in My Verizon.

The Account Owner or an Account Manager can manage Share Name ID. Account Members with access to My Verizon can also update their own name.

Learn more about account access roles.

You can edit your Share Name ID on the Edit Share Name ID page in My Verizon.

You can cancel Share Name ID on the Edit Share Name ID page in My Verizon.

Yes, you can block it by entering *67 before the 10-digit number you're calling. Instead of your Share Name ID, the person who receives your call will see "Restricted" on their screen.

Note: You must enter the full 10-digit number to place your call.

When you call someone NOT on the Verizon mobile network, it's the person's service provider (not Verizon) that displays a caller's name. If your name is incorrect, then the person you're calling should contact their service provider to report the issue.