No longer supported Verizon devices

The information you're looking for is no longer available because Verizon no longer supports your device.

Please consider upgrading to a newer device by logging in to My Verizon. You can also visit the Verizon Community where you can post your question to find answers.

These devices are no longer supported:

• Ring Alarm Security Kit with Verizon LTE
• Verizon 4G LTE USB Modem 551L
• Verizon 5G Home Internet (LVSKODU)
• Verizon 7501 Router
• Verizon AD3700 Global USB Modem
• Verizon Adamant™
• Verizon AirCard® 595
• Verizon AirCard® 595U USB Modem
• Verizon Blitz®
• Verizon CDM 7075
• Verizon CDM 8900
• Verizon CDM 8950
• Verizon CDM 8975
• Verizon Converged VOIP Device
• Verizon Ellipsis® Kids
• Verizon Ellipsis® 8 HD
• Verizon Ellipsis 10 HD
• Verizon Ellipsis Jetpack MHS700L
• Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
• Verizon LTE Home Internet router (1st gen)
• Verizon Hum⁺ (1st Gen)
• Verizon Jetpack® 4G LTE Mobile Hotspot 890L
• Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
• Verizon Jetpack® 4G LTE Mobile Hotspot Mifi® 4510L
• Verizon LTE Internet (Installed)
• Verizon MiFi™ 2200 Intelligent Mobile Hotspot
• Verizon MiFi™ 2200 Intelligent Mobile Hotspot OTA
• Verizon PC770 2-in-1 Card and ExpressCard®
• Verizon PC-5750
• Verizon PN-300
• Verizon Razzle™
• Verizon Salute™
• Verizon SmartHub with Voice
• Verizon Smart Locator
• Verizon U630 PC Card
• Verizon UM150 USB Modem
• UMW190 Global USB Modem
• Verizon USB720 Modem
• Verizon USB727 Modem
• Verizon USB760 Modem
• Verizon USB1000 Global USB Modem
• Verizon V620
• Verizon V640
• Verizon V740 ExpressCard
• Verizon Wear24™
• Verizon Wireless Coupe™
• Verizon Wireless Escapade®
• Verizon Wireless UM175 USB Modem
• Verizon XU870 Global ExpressCard®
• Verizon XV6600

Verizon continues to offer support for other Verizon devices. Search for your device and then begin troubleshooting or read help articles.