Existing user?
Sign in to manage & troubleshoot your services.
Activate Set-top Box or DVR
Sign into My Verizon to access the self-installation tool from your dashboard. This tool can help with both the installation and activation process. Activation takes approximately 20 minutes.
Don’t have an account?
Activate using your TV
With your Fios router already installed, follow the below steps to activate your VMS or STB. Reference the user guide while going through the activation steps. With your Fios router already installed, follow the below steps to activate your Video Media Service (VMS) or Set-top Box (STB).
- Make the connections:
- Connect the coax cable from your VMS or STB/DVR to a coax outlet
- Connect the HDMI (other) cable from your VMS or STB to the TV
- Connect the power cord from your VMS or STB to an electrical outlet
- Complete activation:
- Turn on your VMS or STB and TV using your Fios remote, follow the on-screen instructions