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Legacy set-top box upgrade program
Older set-top boxes are being retired soon and will no longer work. Impacted customers will receive a newer, more advanced set-top box at no additional cost.
Received your new set-top box?
Visit our interactive guide with your smartphone (or scan the QR code to the right) for a digital assistant led walkthrough of the self install process.
Or
Watch the self install instructional video for additional assistance. Choose the box you received:
![Tech See Digital Assistant - https://my.techsee.me/vj/verizon/stbswap](/content/dam/verizon/support/consumer/images/STB_Swap_Page_-_STATIC_CODE.png)