How To Set Up Google Assistant and Fios TV Service

8. Google Home will look for all your Fios set-top boxes (STB) and assign them to rooms in your home. By default, your STB is named ‘Fios TV.’  

9. If you don’t see that listed and/or you want to change it, refer to ‘What is my set-top box name and how do I change it”

10. Make sure that your STB and your Google Assistant-enabled device are mapped to the same room within your house.  If they are not, you should reassign either the STB or Google Assistant device, so they match

11. Try saying, Ok, Google. Tune to channel 600 on Fios TV to test your device and pairing connection to your Fios services

To get started, you’ll need to know the current name of your set-top box –

• If you are using a Verizon VRC4100 voice remote control with a Fios TV One or Fios TV One Mini –
  • Press the microphone button on your remote control & say ‘My Dashboard’
  • Your device name will appear in the bottom right of your TV screen
• If you are using a Verizon P265 remote control with a VMS1100 or IPC1100 set-top box –
  • Point the remote control at your set-top box and press the “D” key.
  • Your device name will appear in the bottom right of your TV screen

To change your set-top box name on your STB:

Find the information from the table above & use the following steps –

• With your Fios TV remote, press the ‘Menu’ button
• Navigate to: Settings - > System
• Select the ‘Settings menu item’ menu item
• Select the ‘Name menu item’ from that menu
• Select the option to ‘Modify menu item’
• Select the room name that you’d like to set as your new set-top box name or select ‘Customize’ in order to manually enter a set-top box name

To change your set-top box name within the Google Home app:

• From the Google Home app, find & select the set-top box that you’d like to rename
• Click on ‘Name’ and you can enter the new name to which you’ll refer to this set-top box
• Please note: Changing the set-top box name within the Google Home app ONLY changes the name within the Google Home app.  It does NOT change the name displayed on your STB (ie. Within ‘My Dashboard’)

• From the Google Home app, find & select the set-top box or Google Assistant device that you’d like to move
• Click on ‘Room’ and you select an existing room or ‘Add a custom room…’  to your home
• Please note: Your Google Assistant and your STB should be assigned to the same room
• Please note: You should only have one STB assigned to a Room

Please visit the Get Google Assistant website to see which phones, speakers, smart displays, TVs, laptops, and tablets, wearables, and other devices are compatible with Google Assistant

You need to have either a Fios TV One, Fios TV One Mini, Fios VMS1100 or IPC1100 set-top box

Your Fios TV Works With Google Assistant – to do basic command & control of your Fios set-top box.

Tune to channels
Ok, Google.  Tune to Channel 600 on Fios TV

Watch your favorite programs
Hey, Google. Show me The Big Bang Theory on Fios TV

Pause/Play/Rewind & Fast Forward
Ok Google. Fast-forward 3 minutes on Fios TV

If your Google Assistant does not respond as expected, you can say Hey, Google. Send Feedback with Audio, and send a message back to Google.