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Optical Network Terminal.
Staying connected to the Verizon Fios Network
Ensure connectivity to the Verizon Fios network by making sure your ONT power supply unit stays plugged in at all times.
Your ONT requires electricity to operate all Verizon Fios services:
- ONT plugs directly to an existing electrical outlet at your location
- An indicator light lets you know if electrical power is present
- During normal operation, the light should be on
If the indicator light is off, electricity is not flowing from the outlet. For additional help check the ONT.
If the indicator light is on and you are experiencing other service related issues, use our Guided Solutions Tool to see if there are issues occurring with your equipment or service line.
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