Local, regional and long-distance toll calling areas

Local calls

A local call is placed and received within the local service, or calling area.

Verizon currently provides local calling services within your regional calling area.

Your Verizon bill may also include fees for regional calls in your Local Call Summary. These calls are not within your local calling area but within your regional calling area.

Any call which generates a toll, whether a local toll call or long-distance call, can be handled by a provider of your choice.

Regional calls

A regional toll call is placed outside the local service area but within your regional calling area.

Because of their proximity to the local calling area, regional toll calls are not regarded as long-distance calls. However, since regional toll calls connect in areas beyond the local calling area, they are treated differently than a local toll call. Regional toll calling areas vary from region to region.

Please consult the Consumer Guide section of your local phone directory for information about regional toll calling areas.

Long-distance calls

A long-distance call is made from one regional calling area to another.

International calls

International dialing allows you to direct-dial international calls to many countries from your Verizon Voice service, provided you subscribe to a calling plan that allows it.

Direct-dial international calling to some countries may be restricted for a variety of reasons. However, you may place an international call from your Verizon Voice Link phone with a calling card.

Frequently asked questions

What is the difference between Regional Toll and Long-Distance calls?

Regional toll calls reach beyond your local calling area but remain within the Verizon regional toll area.

  • Your local and extended calling areas are determined by your service plan and by regional boundaries drawn by the federal government. Because of their proximity to the local calling area, regional toll calls are not regarded as long distance calls.
  • Long-distance calls connect to points outside of your regional boundary. The Customer Guide section of your Verizon local directory is your best source of information about local and regional toll calling areas.