How to pay your Verizon home bill

Eliminate stamps and late fees with Auto Pay, Verizon’s automatic monthly payment plan. Your monthly bill is paid from the account of your choice: checking or savings account, debit card or credit card.

If you have Fios TV and an IMG/TV Set-top Box, you can pay with your remote control:

• Press Menu
• Then select Customer Support > My Account > Bill & Payment > Pay My Bill

Note: If you do not have a Payment Account on record you can add them in My Verizon.

Eliminate stamps and late fees with Auto Pay, Verizon’s automatic monthly payment plan. Your monthly bill is paid from the account of your choice: checking or savings account, debit card or credit card.

Lose the paper -- ask for Verizon's paper-free billing. With the My Verizon app and My Verizon, your bill is always viewable and printable. Set up your payment method online and pay each month with a quick click from the app or website.

If you want to pay your bill in person, we can help you locate a payment location near you as well as offer a number of pay in person options.

To set up a new payment method on the My Verizon app:

• Sign in to My Verizon
• Select the Home tab > Bills > Auto pay
  

To set up a new payment method on the My Verizon website:

• Sign in to My Verizon
• Select Home > Account > Account Settings > Account Settings Overview
• Choose Payment Settings on the left >  Payment Settings > Add a new payment method.
• Click Online Banking. Select your bank from the list provided.
• Follow the prompts to sign in to your banking account using your bank account’s username and password.
  • Note: Verizon can’t view your bank login information.
• Click YES when you’re asked to store the bank account information for future use. You’ll get confirmation that the account was added.

You can  save your credit/debit card and/or your bank account as your bill payment method(s) in My Verizon.  The Online Banking option gives you  an easier way to add and save  your bank account information.  

With Online Banking  by Trustly, you don’t need to register or enter your bank’s  account number, card number or routing numbers. Trustly uses encryption in addition to your bank's online security.

To schedule a one-time payment on the My Verizon app:

• Sign in to My Verizon
• Select the Home tab > Bills > Pay bill

To schedule a one-time payment on the My Verizon website:

• Sign in to My Verizon
• Select Home > Bills > Pay bill
  

For scheduled payments, it will be debited from your checking account or charged to your credit card on the scheduled payment date. For one-time payments, it will be debited or charged within 24 hours of submitting the payment.

Verizon restricts a customer’s payment options when payments have been returned. You can pay with these methods:

• Cashier’s or certified check
• Credit or debit card
• Cash in person - Verizon.com/paymentlocations

You'll need to continue to pay by the methods above until a positive payment history is established and the "Do not send personal check" message no longer appears on your bill.