Select and set up your Prepaid plan FAQs

We offer different types of discounts for select prepaid plans:

• Loyalty Discount or Auto Pay discounts are available for eligible mobile phone plans.
• Multi-line discount - discounts available for phones, hotspot and router plans when you add eligible types of devices as lines to your account.
  
• Bundle discount - discount available for tablet plans.

Important: If you’re on an older Prepaid phone plan, you may have to change to a current Prepaid plan to qualify for discounts.

Here’s how the prepaid Auto Pay discount works for select prepaid plans:

• Auto Pay discount of up $10/month on plans $45 & higher after the 1st month.
  • $5/month discount on the $35 Talk & Text plan after the 1st month.
• Credit or debit card required.
• Additional loyalty discounts don't apply.

The Verizon Prepaid  loyalty discount is automatically available for select prepaid plans priced at $45/month or higher:

• Renew your plan 3 times – Save $5/month (starting the 4th month).
• Renew your plan 9 times – Get an additional $5/month discount for savings of $10/month (starting the 10th month).
• Discount applies as long as your line is not disconnected.
• You may be able to keep your loyalty discount if you reactivate your account after it is temporarily suspended for a missed payment.
• Additional Auto Pay discounts do not apply.

Loyalty Discounts aren't available for the following plans:

• Prepaid plans priced below $45/month.
• Some older prepaid plans.
• Prepaid tablet, hotspot and router plans.
  
• Prepaid connected smartwatch plans.

Good to know: With our current Prepaid plans, you can't combine Auto Pay discounts and Loyalty discounts.

Even if your old plan didn't qualify for a Loyalty Discount, we count those months of service toward a Loyalty Discount for your new plan.

When you switch to a new plan, you won't get the old plan's discounts or promotions. With our current plans, Auto Pay and Loyalty discounts can't be combined.

View your plan, then see what our current plans provide.

Your multiline discount varies depending on the types of devices and how many lines you have:

Select Verizon Prepaid phone plans:

• Save $20/month per line when you add any Verizon Prepaid Unlimited phone plan to your multiline account. 
  • Your 1st line on the account can be on a phone, tablet, hotspot or router plan.
• Each additional Unlimited phone plan line receives a $20/month discount per phone on lines 2-10.

Select Verizon Prepaid Tablet Plans:

• Save $40/month per tablet line.
  • You must have at least 1 current Prepaid Phone Unlimited plan on the same account.
• Each additional tablet line receives a $40/month discount per tablet line on lines 2-10.

Select Verizon Prepaid Hotspot and Router plans:

• Save $30/month per line when you add any Verizon Prepaid Unlimited Hotspot or Router plan to your multiline account.
  • Your 1st line on the account can be on a phone, tablet or hotspot plan.
  • Each additional hotspot or router line receives a $30/month discount per hotspot or router line, on lines 2-10.

Check out our prepaid device selection. If you want to buy a new Prepaid phone, smartwatch, tablet, hotspot. Otherwise, visit a Verizon store or your local retailer.

Check our Bring Your Own Device page to see if you can use a phone you already have (including Apple® iPhone®).

Add a device to your existing prepaid account.

How you activate a device on a new Verizon Prepaid plan depends on whether you’re activating a physical SIM card or an eSIM:

• Use our Bring Your Own Device page to activate eSIM-enabled devices on a new Verizon Prepaid account.
• To activate a SIM card on a new Verizon Prepaid account:
  1. Turn on your new phone.
  2. Select New customer.
  3. Follow the on-screen prompts to connect your phone to your Verizon account.
  4. Make a call from your phone to complete the activation.

How to activate a SIM when you change devices on an existing prepaid line depends on the type of SIM:

• If you're changing to an eSIM-enabled device on an existing Verizon Prepaid line, you must speak to a Customer Service representative by calling 888-294-6804.
• If you're activating a different physical SIM card on an existing Verizon Prepaid line:
  1. Sign in to My Verizon and follow the Change Device on-screen instructions.
  2. To approve the changes:
     1. Enter the Online Authorization Code you receive on the mobile device or the email address registered to your account.
  3. Turn on your device to complete activation.

Here’s how to activate a mobile device (eSIM or SIM card) on a newly added prepaid line:

1. Use our Bring Your Own Device page.
2. Choose I'm with Verizon.
3. Follow the prompts.

Good to know: You must make a call, send a text or use data on your Prepaid phone within 60 days of adding funds to your account. If this doesn't happen, any funds you added to your account will be forfeited and your service will be disconnected.

Here's how to activate a BYOD device (eSIM or SIM card) when you switch to Verizon:

1. Use our Bring Your Own Device page.
2. Choose Join Verizon.
3. Follow the prompts.

You can also call 866-893-7723 for automated Verizon Prepaid SIM Card assistance.

Good to Know: You must make a call, send a text or use data on your Prepaid phone within 60 days of adding funds to your account. If this doesn't happen, any funds you added to your account will be forfeited and your service will be disconnected.

Prepaid plans are available with no contract for:

• Tablets 
• Mobile hotspots
• Routers
• Network-capable computers and laptops

Yes, as long as it's compatible with the Verizon network. You can check compatibility of your device on our Bring your own device page.

If your current device isn't compatible, you can purchase a no contract mobile hotspot or no contract tablet online.

Go to our Bring your own device page to activate your compatible prepaid device.

Yes, you can change your Verizon Prepaid account to a standard monthly postpaid account or vice versa. Call Customer Service at 800-225-5499.

Mobile Hotspot* data is included in select prepaid phone plans, our current Prepaid Unlimited, Unlimited Plus, hotspot and router** plans:

• $70 Unlimited Plus - 25 GB premium Mobile Hotspot data, then unlimited lower-speed data.¹
• $60 Unlimited - 5 GB of 5G /4G LTE Mobile Hotspot data, then speeds up to 600 Kbps for the rest of the month.²
• $45, 15 GB plan - Mobile Hotspot is taken from your plan allowance. Once 15 GB of high-speed data is used, you'll have 2G speeds the remainder of the month.²
• There's no Mobile Hotspot on our $35 Talk & Text plan

Compare plans to learn about Mobile Hotspot and other prepaid plan features.

¹Get high-speed 5G/4G hotspot data that your other devices can use. Your smartphone becomes a Wi-Fi connection for devices like tablets, laptops, and more. During times of congestion, 5G / 4G LTE hotspot data may be temporarily slower than other traffic after 25 GB/month of 5G / 4G LTE smartphone data. After exceeding 25 GB/month of 5G Ultra Wideband, 5G, or 4G LTE data, you can still use hotspot at lower speeds of 3 Mbps when on 5G Ultra Wideband and 600 Kbps when on 5G / 4G LTE for the rest of the month. 5G access requires a 5G-capable device.
² Your data experience and functionality of some data applications such as streaming video or audio may be impacted.

Yes, you can call 411 from your prepaid phone. A live operator assists you when you request numbers, addresses and information.

Calls to 411 Search are $2.99/call. If you don't have unlimited minutes, you'll also be charged airtime. You must have a balance on your account to cover the cost of the call.

Good to know: If you don’t have a balance to cover the call, you’ll be redirected to make a payment before connecting to 411.

You can use HD Voice on your prepaid device if it's compatible with HD Voice. The HD Voice feature will automatically be turned on when you activate a compatible phone on your prepaid account.

For more information, refer to our HD Voice FAQs.

Yes, you can use your prepaid phone to make international calls while you are in the US.

For pricing and dialing instructions go to our Prepaid International Calling page.

If you call other countries often, we offer:

• Global Choice - Get unlimited calls to 1 country/month and discounted rates to 220+ countries
• Select Prepaid smartphone plans that include calls to Mexico, Canada, Puerto Rico, Guam, Northern Mariana Islands and the US Virgin Islands
• Prepaid International Calling plans that you can add to your Prepaid plan for a set monthly fee

International networks change frequently, so certain locations may not be available at all times. Pricing is subject to change without notice. Unlimited night/weekend minutes don't apply to international calls.

Yes, you can use your prepaid phone for calling, texting and data in many international locations. For details, visit our Prepaid International Travel FAQs.

TravelPass® is available in 140+ countries and destinations and is automatically added to all lines on eligible plans. Take your plan’s unlimited talk, text and data with you when you go abroad.

Important: TravelPass isn't available for prepaid smartwatch, tablet, mobile hotspot or router plans.

Verizon Cloud isn't included, but you can add Verizon Cloud to your phone plan in My Verizon through manage add-ons.

If you own* a compatible Apple® or Android smartwatch, you can choose either:

• Unlimited Prepaid standalone smartwatch plan* - Our Prepaid "standalone" smartwatch plan gives your watch a unique mobile number and direct connection to the Verizon network:
  • $10/line per month** + plus taxes and fees
  • Unlimited 5G Nationwide / 4G LTE Data (15 GB High-Speed data)
  • Unlimited talk & text
• Number Share Prepaid* smartwatch plan - This monthly service shares your smartphone's plan and number with 1 compatible smartwatch.
  • $10/line** per month + plus taxes and fees
  • Unlimited 5G Nationwide / 4G LTE Data (15 GB High-Speed data)
  • Unlimited talk & text
• To use Number Share, your phone and watch:
  • Must be on the same prepaid account.
  • Must have the same OS (e.g., Apple iOS®, Android).
  • Learn more with our Number Share FAQs.

Good to Know:

• Smartwatches bought from Verizon on a device payment agreement aren't eligible to get prepaid service.
• Prepaid accounts are limited to 10 mobile lines (including smartphones, basic phones, tablets and Mobile Hotspots) and 30 total lines (including phone lines and connected smartwatch lines).
• Apple Watch® Series 3 works with Number Share. This smartwatch isn't eligible for the Unlimited standalone plan.

*If you buy a smartwatch outright (in full) from Verizon or bring one from another retailer, you can choose a prepaid plan or a standard monthly plan for your smartwatch. If you buy a smartwatch from Verizon on a device payment agreement, you can only get a standard monthly plan for your smartwatch.
**Prepaid smartwatch plans don't qualify for Loyalty, Auto Pay, or multiline discounts.

You get 15 GB of high-speed data. If you use all 15 GB of your high-speed data, your data may be temporarily slower than other traffic during times of congestion. Reduced speeds are up to 600 Kbps when on 5G / 4G LTE for the rest of the month.

You can get your smartwatch* connected to Verizon Prepaid through the smartwatch app on your phone or at our Bring Your Own Device page.

You'll be asked to:

1. Select either the Unlimited Prepaid plan or the Number Share Prepaid plan.
2. Follow the prompts to set up service for your new smartwatch.

You can Contact Us or visit a Verizon retail store for support.

*If you buy a smartwatch outright (in full) from Verizon or bring one from another retailer, you can choose a Prepaid plan or a standard monthly plan for your smartwatch. If you buy a smartwatch from Verizon on a device payment agreement, you can only get a standard monthly plan for your smartwatch.

We offer 2 prepaid tablet plans. You’ll receive a $40 discount per Tablet line when at least 1 Smartphone on an Unlimited plan is on the same Verizon Prepaid Family account.

*Each additional tablet added to your Multiline account that has at least 1 Verizon Prepaid Unlimited Phone Plan.

You can get a Verizon Prepaid plan a few different ways:

• Shop with us online.
• Get Verizon Prepaid at a Verizon store.
• Call us at 800-256-4646.

You can connect your tablet to Verizon Prepaid at our Bring Your Own Device page.

You'll be asked to:

1. Select either the More Unlimited plan or the Unlimited plan.
2. Follow the prompts to set up service for your tablet.

You can Contact Us or visit a Verizon retail store for support.