Number Share - Home FAQs

To disconnect your number from Number Share - Home, in the Amazon Alexa app go to More > Settings > Communication > Verizon and tap Unlink at the top of the page. You’ll still be subscribed to Number Share - Home.

To unsubscribe from Number Share - Home visit the Services & Perks page in the My Verizon website or app.

Visit Cancel Number Share - Home Subscription to learn how.

You can use your paired smart speaker to call 911 if Number Share - Home is active with the internet connection. You must give accurate emergency address information during activation for Verizon to give to emergency service.

You should always tell the emergency call taker your location, if possible. Always keep your emergency address current, since this is the location that will be given to emergency responders when you dial 911 with Number Share-Home. It is very important that you update your emergency address for your paired Alexa whenever you change your location. You can update your emergency address through the Alexa app's settings.

Number Share-Home cannot be used with or support 911 calls over TTY devices.

Note: If there's a power/internet outage, use your mobile or landline phone to call 911 in case of emergency.

You can make calls to other countries as long as your mobile plan has an international package. International rates may apply.

Yes, you can say "Alexa, 1234" or "Alexa, press 1234" when calling into a conference call or automatic voice system.

If you can't connect your mobile number to your Alexa account with Number Share - Home, and you're within the 90-day trial period, contact us.

If your 90-day trial has ended, you can try removing Number Share - Home from your account in My Verizon and adding it again. Note: Removing the feature during the free trial will cancel the trial.

Visit the Services & Perks page in My Verizon to remove Number Share - Home from your account and add it back again.