discovery+ (ad free) FAQs

Visit these pages for step-by-step sign up instructions:

• Add discovery+ (ad free) subscription - My Verizon app
• Add discovery+ (ad free) subscription - My Verizon website

Note: You must be the Account Owner or Account Manager to enroll.

You can stream discovery+ (ad free) movies and TV series on devices including personal computers, mobile phones, tablets and connected TV devices.

After you activate your discovery+ (ad free) subscription, you can access streaming content by:

• Mobile devices - Downloading the discovery+ app (ad free).
• Desktop computers - Logging into your Discovery+ account on a web browser.

Right now, 10 unique compatible devices can be used per discovery+ (ad free) subscription. Each subscription can have up to 4 devices streaming at the same time.

If you cancel your qualifying Verizon service(s), going forward, you'll no longer get the discovery+.

If you cancel your Verizon service entirely, your discovery+ (ad free) subscription is canceled.

If you suspend your service your subscription will resume when your service is restored.

You can cancel discovery+ (ad free) through your Services & perks page in My Verizon. Just choose discovery+ and follow the prompts.

For step by step instructions, view:

• Cancel discovery+ subscription - My Verizon app
• Cancel discovery+ subscription - My Verizon website

If you receive an error message, try going back to your Verizon account and starting the activation again.

If you can't remember the email address you used to set up your discovery+ (ad free) account, contact us.