WITS 3 Customer Care

The Customer Service Center (CSC) is the customer’s primary point of contact with Verizon for operational issues. The CSC is located on Verizon’s premises and is staffed 24 hours a day, 7 days a week. WITS 3 customer service representatives are available to users for service planning, feature assignments, service order planning, billing reconciliation, inventory control and trouble resolution. The CSC will also assist subscribers experiencing difficulty using WITS 3 services, features or equipment.

• Trouble Reporting
• Quality Assurance & Tools
• Telecom Security & Fraud Prevention