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Spiral 4

Contract N00244-24-D-0010

Photo credit: Petty Officer 3rd Class Janae Chambers

Overview

 

On May 1st, 2024 NAVSUP Fleet Logistic Center San Diego awarded Verizon Spiral 4 Contract N00244-24-D-0010.

Spiral 4 Contract N00244-20-D-0010 Base Period starts on May 8, 2024 and expires on May 7, 2025.  All new business (RFQs/RFPs requests) with the period of performance start date of May 8, 2024 forward ELIN will start with the letter “A.”

Spiral 3 Contract N00244-18-D-0003 expired on May 7, 2024.  Verizon Wireless customers still under Spiral 3 can submit modification requests to increase funding for invoicing purposes, deobligate funds, and end periods of performance. When an existing Spiral 3 period of performance ends, then customers must migrate to the Spiral 4 Contact.

Verizon Wireless and the Navy make a great team. Your command will receive many benefits - like exclusive savings on the nation's most reliable wireless network.

Devices

Zero Cost Devices

Details on all other devices offered for the Navy:
Access to DoN Wireless contracts and the PKI registration page. 

Basic phones

Kyocera DuraXV Extreme Plus

Kyocera Dura VX Extreme

Camera and Non Camera

Sonim XP3 Plus

Sonim XP3 Plus

Camera and Non Camera

Smartphones

Samsung Galaxy S23

Samsung Galaxy S23 128GB

Apple iPhone 14

Apple iPhone 14 128GB

iphone 13 green 600 grey

Apple iPhone 13 128GB

Mobile broadband devices

inseego mifi x pro

Inseego MiFi X Pro 5G UW

Mobile Hotspot

ps orbic speed 5g 400x400

Orbic Speed 5G UW

Mobile Hotspot

Plans and services

Contract Number:  N00244-24-D-0010

Verizon – Base Year ELINs Effective May 8, 2024 – May 7, 2025

Verizon Wireless offers a variety of price plan options to suit your agency needs. 

A printable price list of the Voice and Data plans for the Department of Defense with discounts already calculated is available.

Download price list

Resources

Policies and procedures

All authorized users of this contract must comply with OMB, DOD, DON, and Agency Policies regarding use of wireless services and devices current at the time of use. Additional policy documents can be found on the DON Wireless Mobility Program website in the “Policy” section.

Access to DoN Wireless contracts and the PKI registration page

Transition plan

Verizon and the DoD will collaborate on devising a strategy to transition its customers to Verizon's services offered in the new contract and any additional task orders thereafter.

Access and download the Transition plan document.

Expand all

FAQs

The Verizon Wireless coverage locator maps are used to depict predicted and approximate wireless coverage within an area using an address or zip code.

Domestic Coverage Map Link : www.verizon.com/coverage-map
International Coverage Map Tool: www.verizon.cellmaps.com/

Please refer to the DoN Wireless Ordering Guide and Ordering Guide Template available via the website.

Verizon Wireless has a dedicated Navy Contract Customer Service Team available to assist via email at NavyFisc.NavyFisc@verizonwireless.com or by phone at 1-800-295-1614.

Please contact your designated account representative directly to obtain this information.

Verizon Wireless’ Technical Support Team is available 24 hours a day, 7 days a week by phone at 1-800-295-1614.

Yes. For every task order submitted to Verizon Wireless a new account in our billing system is created. Each account generates its own invoice.

Verizon Wireless cage code to use on task orders is: 1HWU7.

Verizon Wireless has a team of Global Enterprise Advisors dedicated to supporting the Navy contract. They can be reached at 1-800-295-1614.

We’re here to help. It’s important that you notify us right away, so we can suspend your Service to keep someone else from using it.  Verizon Wireless has a dedicated Navy Contract Customer Service Team available to assist via email at NavyFisc.NavyFisc@verizonwireless.com or by phone at 1-800-295-1614 (Enter Mobile Number, then listen to the Options and select appropriate option number to get a representative).  Your Wireless Manager within your Command has My Business access to the online portal 24/7 and the ability to suspend service immediately.

You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase.  Please contact your Verizon Wireless Account Manager.  If you are not sure who is your Account Manager, then additional contacts are listed under the “Contact Us” tab.

Contacts

Verizon contacts

Verizon Company info sheet

Navy/Marines

Government Purchase Card (GPC) Order Inquiries Navy/Marines Contact:

Lorraine Lavinelli
Lorraine.Savinelli@verizonwireless.com
Phone: (603) 361-6876

Army/Air Force

Government Purchase Card (GPC) Order Inquiries Army/Air Force Contact:

Duncan McLeod
Duncan.McLeod@verizonwireless.com
Phone: (602) 689-7400

POC for 24/7 Contingency Communications:

Lorraine Savinelli (Navy/Marines)
Lorraine.Savinelli@VerizonWireless.com
Phone: (603) 361-6876

Duncan McLeod (Army/Air Force)
Duncan.McLeod@VerizonWireless.com  
Phone:  (602) 689-7400

Marc Bailey (Associate Director – WBV)
Marc.Bailey@verizonwireless.com      
Phone:  (202) 302-4044

Martin Mallady (Associate Director – CONUS)
Martin.Mallady@verizonwireless.com
Phone: (910) 366-4000

Contract Administration Team:

Rene’ N. Smith –  Program Manager
Rene.Smith@verizonwireless.com
Office phone: (240) 620-1343

Tiffanie Bush –  Senior Analyst
Tiffanie.Bush@verizonwireless.com
Office phone: (240) 610-9911

Tameka Young - Associate Director (Alternate Program Manager) Tameka.Young@verizonwireless.com      
Phone:  (301) 821-0148

DoD contacts

NAVSUP FLCSD Contracting Office

New and updated Spiral 4 Wireless Contracts information (i.e. Ordering Guide, Examples, Templates, Worksheets, Contract POC info, etc.) have been loaded on the Navy Strategic Sourcing website at: 

https://my.navsup.navy.mil/webcenter/portal/nss

Once on the site, click "Mandatory Solutions", then select "Navy Wireless Service Contracts" to access the information.  If you have further questions, please contact the DON Wireless Team at: DON.SSPMO.fct@navy.mil

Ms. Juana Perez 
juana.perez@navy.mil
(619) 556-6763 

Ms. Tine Thompson
tine.thompson@navy.mil
(619) 556-6148

Please Note: Customers unable to access the Navy Strategic Sourcing site may need to register their PKI certificate in the NAVSUP Master Directory.  Directions on how to do that are provided at:

https://www.navsup.navy.mil/registration/

 

ARMY

U.S. Army AKO site - Coming soon
 

AIR FORCE

U.S. Air Force Wireless BPA site - Coming soon

This site contains confidential and proprietary material for authorized Navy, Marine Army, Air Force, DoD 4th Estate and Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by Verizon Wireless' written agreement.