Local Service

Section I.6.2 - Directory Listings

The Company does not publish or distribute directories in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wisconsin, and Wyoming. The listing services included in this guidebook are made available to third party publishers for inclusion in their Directories. Directory listings of additional Company Station numbers, other than the Customer's main billing number, associated with a Customer's service will be provided for a monthly recurring charge per listing. Nonrecurring and monthly recurring charges associated with Directory Listings are as specified in the Local Rates and Charges section of the intrastate portion of the Guide.

6.2.1    The Company reserves the right to limit the length of any listing in the directory by the use of abbreviations when, in its judgment, the clearness of the listing or the identification of the Customer is not impaired thereby. Where more than one line is required to properly list the Customer, no additional charge is made.

6.2.2    The Company may refuse a listing which is known not to constitute a legally authorized or adopted name; obscenities in the name; any listing in the opinion of the Company that is likely to mislead or deceive calling persons as to the identity of the listed party; is a contrived name used for advertising purposes or to secure a preferential position in the directory; or is more elaborate than is reasonably necessary to identify the listed party.  The Company, upon notification to the Customer, will withdraw any listing which is found to be in violation of its rules with respect thereto.

6.2.3    Each listing must be designated Government or Business to be placed in the appropriate section of the directory.  In order to aid the user of the directory, and to avoid misleading or deceiving the calling party as to the identity of the listed party, only business listings may be placed in the Business Section and only residential listings in the Residential Section.  The Company, upon notification to the Customer, will withdraw any listing which is found to be in violation of its rules with respect thereto.

6.2.4    In order for listings to appear in an upcoming directory, the Customer must furnish the listing to the Company in time to meet the directory publishing schedule.

6.2.5    Directory listings are provided in connection with each Customer service as specified herein. 

A.         Primary Listing: A primary listing contains the name of the Customer, or the name under which a business is regularly conducted, as well as the address and telephone number of the Customer.  This listing is provided at no additional charge.

B.         Additional Listings:  In connection with business service, additional listings are available only in the names of Authorized Users of the Customer's service, as defined herein.  Rates for additional listings are as specified in the Local Rates and Charges section of the intrastate portion of the Guide.

C.        Nonpublished (Private) Listings:  Listings that are not printed in directories nor available from Directory Assistance. A Nonpublished Telephone Service will be furnished, at the Customer's request providing for the omission or deletion of the Customer's telephone listing from the telephone directory and, in addition, the Customer's telephone listing will be omitted or deleted from the directory assistance records, subject to the provisions set forth in the intrastate portion of the Guide and at the rates as specified in the Local Rates and Charges section of the intrastate portion of the Guide.

D.        Nonlisted Numbers: A Nonlisted number will be furnished at the Customer's request, providing for the omission or deletion of the Customer's listing from the telephone directory.  Such listings will be carried in the Company's directory assistance and other records and will be given to any calling party.  Charges for Nonlisted numbers are as specified in the Local Rates and Charges section of the intrastate portion of the Guide.

E.         Foreign Listings: Where available, a listing in a telephone directory which is not in the Customer's immediate calling area.  The Customer will be charged the rates set by the specific local exchange carrier providing the Foreign Listing.

F.         Alternate Call Listings: Where available, a listing which references a telephone number which is not the primary listing for the Customer.  The Customer must provide written verification that the alternate telephone number is authorized to accept calls.

G.        Reference Listings:  A listing including additional telephone numbers of the same or another customer to be called in the event there is no answer from the Customer's telephone.  Charges for reference listings are as specified in the Local Rates and Charges section of the intrastate portion of the Guide.