Customer Guarantee

Offer:  The Company will waive applicable early termination and underutilization charges under a term plan, if the Company, within 180 days of the date the Customer enrolls in this promotion, receives written notification from the Customer that it wishes to discontinue the plan.  For any Customer electing to discontinue service under a plan and timely notifying the Company of its intent, service will terminate under the plan within 60 days after the date of receipt of Customer notification.  Customers who terminate service under this guarantee will be billed and required to repay on a pro rata basis all credits received, and charges waived, received under the plan.

Eligibility:  The following Customers who receive Company service provided under a contract entered into between July 1, 2002 and January 31, 2003 and who enroll in this promotion at the same time the contract was entered into: new Customers who enter into a new term plan with a term of service which equals or exceeds one year; and, existing Customers who enter into a new term plan for new services with a term of service which equals or exceeds one year.