Challenge
The medical center struggled with improving communications while staying on budget.
- Control costs while delivering an accessible, productive patient experience
- Maintain high-quality phone service at a cost-effective price
- Develop an implementation model to support medical centers rollout
SolutionÂ
Sanitas was able to cost-effectively meet business goals.
- Verizon designed a cost-effective network for Sanitas
- Provisioned cell phones and backup circuits helped meet communications requirements
- WebEx Cloud Connected Audio helped facilitate care delivery
- Managed Network Services and dedicated Project Manager provided additional support to the IT team
Outcome
With a new network, Sanitas improved the patient experience with better access to online scheduling, educational webinars and telemedicine.
- Facilitated patient-physician communication with reliable, high quality circuits
- Implemented cost-effective toll-free phone services
- Acquired network expertise to keep internal IT resources focused on business goals
How we built the solution.