Author: Nick Reese
Date published: June 28, 2024
In the old days, business success often came down to location, location, location. But for today's small businesses, it's all about network, network, network. Fast, reliable mobile and internet connectivity is the foundation for small business success. That makes choosing the right network provider one of the most important decisions you can make for your business. Is now the time to switch network providers—including your mobile network provider—for your business?
Why switch network providers? You may switch to help increase business productivity and effectiveness while improving customer experience. Not only that but if you switch internet providers, you may help your employees by unlocking new capabilities your old network may not be able to handle. In addition to better service and more advanced features, when you switch your mobile network provider you may also be able to achieve higher cost savings or better terms.
When you switch your internet and mobile network provider to Verizon, you can help accomplish all these benefits. Verizon provides a wide range of business devices and services, including ultra-fast Fiber-Optic Fios Business Internet or 5G Business Internet, the latest and most powerful smartphones, virtual collaboration and communication software, and security tools designed specifically for small business needs. You can also help save money with price transparency, multi-year price guarantees and bundled plans.
Not only was Verizon Business named #1 in customer satisfaction for Small Business Wireline Services five years in a row by J.D. Power, but for the 30th consecutive time, the latest J.D. Power 2023 U.S. Wireless Network Quality Performance Study, Volume 1, named Verizon as the most awarded brand for Wireless Network Quality. This means when you switch network providers it will be to a network that can help meet the needs of your business—no matter how they change.
Here's what you need to do to switch your internet and mobile network provider to Verizon.
Take the time to review your current network, devices and contract to understand what services you are using and how much you are paying for them. By reviewing your contract, you will also be able to find out if you need to budget for any penalties or termination fees. Run a speed test to measure your current upload and download speeds. Also, make a list of where your current network and technology fall short to ensure you identify what you will need when you switch your internet and mobile provider to Verizon Business.
Make a list of what you want from your new network provider. This can include everything from faster speeds and more reliable service to the latest devices and advanced collaboration capabilities. Think about the needs of your business today and where you expect to grow in the next three years so you can plan for the long term.
There are many ways you can work with Verizon Business to build a plan that's right for your business. Start by exploring your options to switch network providers on the Verizon Business website. You can also chat online or over the phone with a sales representative to ask questions and choose a solution. Alternatively, you can visit your local Verizon location to meet with a small business representative one-on-one. However you connect, you'll get a personalized evaluation and recommendation that is optimized for your business needs.
Once you have selected the plan that is right for your business, Verizon Business will guide you through the complete process of switching network providers. This may include scheduling a day to set up devices for employees or install new hardware at your business location. Choose a weekend day or other non-peak period to minimize customer and employee disruption.
Make sure you keep employees in the loop, so they know what to expect. If you are adding new capabilities like virtual meeting software, you may need to provide training so they can get the most out of this collaborative technology.
Once you switch network providers, take the time to evaluate the new network and devices to ensure everything is working as promised. Verizon Business' small business experts are always just a click or call away to give you the support you need to make the most out of your new network.
Once your internet and communications are switched over, notify your old network to terminate service per your contract terms. This helps ensure there is no gap in your phone or internet service, so you can avoid disruption for customers and employees.
When you switch to Verizon Business, you get more than a network—you get an industry leader that can help your business thrive. Learn more about switching to Verizon Business.
The author of this content is a paid contributor for Verizon.