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Lesson 6

Gain a competitive
edge with the right
technology.

  • See where tech
    can take you.

    Mobile devices and cloud-based apps make it easier than ever for you to engage with customers. Add 5G into the mix, and you have exciting new opportunities to delight your clientele and grow your business.

  • How 5G can help

    There are so many ways 5G could help you connect your brand with the local community, remain flexible in mobile offices and reach your customers.*

Video chat in HD with near-zero lag

Food trucks and other mobile businesses on the go

More seamless customer experiences, such as partner apps for food delivery

Pop-up spaces and interactive displays to deepen community interaction

Immersive virtual tours and simulations that respond in near real time

  • Take action.

  • Take this 6-step technology audit.

  • 60%

  • Sixty percent of the total U.S. workforce will be mobile by 2024.**

  • #1

    Do an employee device audit.

    Check to see if they’re up to date and that they have the latest versions of your business apps. Review your device and data plans regularly to optimize your smartphones and tablet usage and help support employee productivity.
  • #2

    Inquire about their preferences.

    Ask employees what additional tools they’re aware of that may make their jobs easier, help them engage with clients and show the strength of your offerings.
  • #3

    Review your apps and storage.

    Take a minute to compare what tools you’re using to what else is out there: Can you reduce costs, improve employee mobility or help customers better and faster by moving to a cloud-based app or storage? Chances are you could.
  • #4

    Evaluate your data.

    Map out new ways you can use your business data to help deliver a more personalized experience.
  • #5

    Check 5G availability in your area.

    Check this map to explore the available 5G coverage in your area. Meanwhile, explore more 5G use cases that might help you breathe new energy into your customer experiences.
  • #6

    Review your IT infrastructure.

    Do you have the bandwidth you need to support your customers and employees? Would you benefit from separating your guest Wi-Fi from your staff Wi-Fi? Could a managed service provider help relieve some of your technology headaches? Does your current IT setup hold you back from doing the things you want to do or does it support your plans for the future?

    • 5G solutions
      that can help your
      business innovate

    • 5G devices and hotspots

      Make your business even more mobile using 5G devices and hotspots. Your teams can stay connected and access important data, videos and other large files that used to be hard to access while working face to face with customers.

      Explore 5G devices

    • 5G networks

      With the quick, low-latency connectivity of 5G, you can more easily create new business models such as pop-up spaces. And you can use augmented and virtual reality to give customers immersive virtual tours, interactive presentations or even “try-before you-buy” simulations. See how this can work in real estate.

      Get answers to 5G questions

    • *5G Ultra Wideband (UWB) available only in parts of select cities. 5G UWB access requires a 5G-capable device with select voice/data and 5G UWB plans. 5G Nationwide available in 2,700+ cities.

      ** U.S. Mobile Worker Population Forecast, 2020–2024, IDC, Doc #US46774020, Aug 2020. https://www.idc.com/getdoc.jsp?containerId=US46774020

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