Challenge
The company’s voice systems were complex, costly and difficult to manage.
- 40+ voice systems that were expensive to maintain
- Faced challenges adding lines when needed
- Couldn’t associate calls with particular projects to support cost accounting
Solution
Our solutions helped the drilling company simplify and modernize its technology and infrastructure.
- Migrated from multiple primary rate interfaces to IP Trunking
- Enabled Voice over IP
- Implemented centralized connectivity management between headquarters and data centers
Outcome
By using its own existing PBX equipment, the company was able to transition quickly and scale easily when adding locations.
- 40 primary rate interfaces replaced by IP Trunking
- Lowered monthly voice service costs
- Improved call management with network visibility and control over inbound call routing and flow
How we built the solution.