office laptop

While computers and other office equipment are not supported, the wired connections to your Verizon services (TV, internet and voice) within your building are.

TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

Quickly and powerfully connect locations as needed. New branches, campus expansions, temporary locations— businesses often need high-powered connectivity quickly for new locations. New locations with qualifying coverage can use Verizon 5G Business Internet to simplify and speed internet setup. Beyond internet connection to digital transformation With Verizon 5G Business Internet, you'll begin your digital transformation journey. As 5G technology evolves, businesses plan to leverage transformative technologies such as edge computing, utilize Internet of Things (IoT) sensors and devices in new ways, achieve scale and efficiency beyond what's currently possible and even realize new business models. 5G Business can help make sure that your offices have the connectivity they need to monitor these larger ecosystems driving intelligence from the cloud down to your executive's desktop.

Fios TV is television delivered to your office with 100% fiber-optic cable. Inside your office, we use your existing coaxial cable wiring for Fios TV, making installation easy.

Your installation includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes). It also includes programming of the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also do the outside work, including installation of any required network equipment such as the Optical Network Terminal (ONT), router or a battery backup unit (optional), if this equipment is not already present. Depending on the area and your office's set-up, our technician(s) may or may not fish walls or move furniture when installing or replacing wiring or installing set-top boxes. The technician will determine installation specifics with you on the date of installation. Installation time can vary based on a number of factors, but we recommend that you reserve about four hours for the Verizon technician to complete the installation of your Verizon Fios TV service. A person 18 years of age or older must be present for the installation visit and be able to make decisions on placement of wiring and equipment at your office. If you are having both Fios Internet and Fios TV installed, we recommend reserving six hours for the entire installation.

Hosted ICR provides contact-by-contact intelligent call routing through a universal queue that directs each contact to the agent best able to serve each customer's need, whether in a contact center, home office, or at a remote branch office location. Hosted ICR employs your business rules, calling party characteristics, any data requested or provided by the user, as well as any data retrieved from your host computers - all within our network.