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TechTeam for Internet covers a wide variety of hardware and software problems that are not covered by Verizon's standard technical support. Below is an illustrative list, which is both subject to change and subject to exclusions or qualifications set forth in the terms of service. Hardware - Computing devices including, but not limited to, laptops, desktops and tablets - Office equipment including, but not limited to, printers, faxes, peripherals and AV equipment - IoT devices including, but not limited to, cameras, thermostats, locks and lighting - Mobile devices including, but not limited to, tablets and smartphones - Network devices including, but not limited to, modems and wireless routers (excluding Verizon - - Fios routers and all other Fios or Verizon Branded equipment) Software - Productivity software including, but not limited to, Office 365, G-Suite or Google Workspace and iWork - Collaboration software including, but not limited to, Jive, Workplace, Slack, Atlassian, BlueJeans and Zoom - Operating systems including, but not limited to, Chrome OS, Mac OS, Windows and iOS - Cloud storage solutions including, but not limited to, Dropbox, OneDrive and Box - Point of sale solutions including, but not limited to, Clover and Square - Web Services including, but not limited to, Wix, GoDaddy and AWS - Security solutions including, but not limited to, McAfee, Sophos and Norton - Other common business solutions including, but not limited to, Intuit

Assistance via email is not available. You can download the TechTeam app from the Apple or Google Play Store which allows for live chat. You can always call 1-800-460-8839 for assistance as well.

Follow the steps below to get started: 1. Download the TechTeam application from the Apple or Google Play Store 2. Enter the phone number associated with your Verizon account to login 3. Chat or click-to-call to reach a U.S. based tech expert to get technology help 24/7 You can also reach a Verizon TechTeam for Internet expert by calling 1-800-460-8839 if you are already an existing TechTeam for Internet customer.

Business Fios Internet: U.S. active duty, veterans, retirees, cadets, National Guard, reservists and Gold Star family member-owned businesses may be able to receive a monthly discount on their Business Fios Internet as follows: $10/month off Gigabit Connection (speeds up to 940 Mbps/880 Mbps) Fios Internet (where available), with a two-year agreement, or $5/month off all other speeds (3 Mbps/1 Mbps to 500 Mbps/500 Mbps), with a two-year agreement. The applicable discount will last for as long as you maintain a qualifying Business Fios Internet service. Business Wireless: In addition, military small business owners can get a Business Unlimited plan for as low as $30/line per month. Eligible military-owned small businesses (active military members, cadets, reservists, Gold Star family members, veterans) receive a $5 monthly discount on Business Unlimited Essential, Business Unlimited and/or Business Unlimited Plus smartphone plans, up to 99 lines. Proof of military service and five line account minimum required. New line activation: smartphone purchase w/device payment agreement or BYOD required. Existing Verizon lines: device payment or month-to-month agreement required. Discount continues as long as Verizon provides and customer maintains select Business Unlimited plan at qualifying levels. $30/line/mo Business Unlimited smartphone plan. Terms apply. Offer available to business customers with up to 99 lines. Limited time offer. Business Unlimited Plans: 4G LTE unlimited data only. In times of congestion, your data may be temporarily slower than other traffic and mobile hotspot/tethering may be reduced to speeds up to 600 Kbps. Not available for machine-to-machine services. Domestic data roaming at 2G speeds, international data reduced to 2G speeds after 500 MB/day. Video streaming at SD (Business Unlimited Essential and Business Unlimited) or HD (Business Unlimited Plus). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Discounts not available.

Here's the deal. Businesses receive a monthly discount with both a qualified Fios Business Internet plan and a Verizon Wireless Business Unlimited Plan. Discount amount depends on the Fios Internet speed tier and Wireless Business Unlimited Plan purchased. Discount fulfilled as a credit of $40/mo or $20/mo each to your Fios and Verizon Wireless bills, for a total monthly credit of $80 or $40. $80/mo discount. Available with Fios Internet Gigabit Connection (speeds up to 940/880 Mbps) + at least 1 line with a Business Unlimited Pro plan (eligible smartphone required, device payment purchase or bring your own). $40/mo discount. Available with select Fios Internet speed tiers + at least 1 line with any Business Unlimited plan (eligible smartphone required, device payment purchase or bring your own). For existing customers. Existing customers are eligible with a Fios Business Internet plan upgrade or a Business Unlimited plan upgrade or a new line, as applicable. For new customers. Also, if you're new to Verizon and order both services for the first time, you can qualify for a $100 one time credit.