Get a head start on your 5G Home
Internet setup.Introducing our 5G compass.
Use our 5G compass to find the best place in your home to test for a 5G signal and set up the Verizon
Internet Gateway. It'll show you the 5G antennas in your neighborhood and point you in their direction, so
once your equipment arrives, you'll know where to test it out.
Get the My Verizon App and log in or register to get started.
5G compass FAQs
The 5G compass points toward the 5G antennas in your neighborhood, and guides you to where in your home you're most likely to get a good signal. So when the Internet Gateway you ordered arrives, you'll be all ready to test it out.
First, the 5G compass detects the 5G antennas nearest your Verizon service address. Then it'll give you directions to navigate through your home towards them, until you reach a window or exterior-facing wall. That's where you can set up and test the Internet Gateway once it arrives.
Once the Verizon Internet Gateway arrives, you'll plug it in where the 5G compass directed you. If the signal is strong, a solid white light will appear. If there's a red light, you'll use the 5G compass to select another antenna and try again.
Take note of the location you found. Then clear a space for the Internet Gateway. You'll want to set it on a flat, stable surface, away from walls, furniture or other obstructions. Once the gateway arrives, you can find a handy setup guide in the package, as well as step-by-step instructions in the My Verizon app. In the meantime, track your order.