Verizon VoIP-to-Wireless Integration Offers Greater Value for Enterprise Customers

Verizon Enterprise Solutions is rolling out Wireless Connected VoIP, a new capability that leverages the company’s expansive wireless and IP networks to deliver more value to business customers. Wireless Connected VoIP eliminates long distance charges for calls that originate from U.S.-based Enterprise VoIP (Voice-over-IP) customers to any Verizon Wireless phone. Wireless Connected VoIP is automatically available to customers that leverage Verizon’s VIPER (VoIP IP Enterprise Routing) offering on the Verizon Rapid Delivery platform. VIPER eliminates domestic or international per-minute charges for calls made between participating Verizon Enterprise VoIP customers. This benefit also extends to the company’s IP Conferencing platform and now includes calls that terminate on the Verizon Wireless network. “Verizon has been very innovative and continues to lead the field in helping its customers realize more value,” said Amy Lind, research manager for Enterprise VoIP and UC for IDC. “This latest offering is clearly a benefit for VoIP customers that we haven’t seen from other providers. As employees and consumers alike rely more and more on mobile connections, this offering makes good business sense.” VIPER is enabled in the Verizon network and does not require additional customer hardware or software. With the enhanced Wireless Connected VoIP capability, the network automatically recognizes outgoing phone numbers associated with the account, thereby eliminating the need to predefine mobile users. “We see this as an ideal offering particularly for our business VoIP customers that communicate with people on the go,” said Tom Dalrymple, director of Product Development and Management for Verizon.  “Organizations across industries including retail, distribution, finance, transportation and manufacturing can more efficiently communicate with customers, mobile employees and suppliers.” Enterprise VoIP adoption continues to increase largely due to cost savings and business agility benefits. This solution also offers:

• Increased operational efficiencies
• Scalability
• Low overall total cost of ownership
• The ability to make or take phone calls using any Internet connection

Visit Verizon’s Unified Communications & Collaboration portfolio to learn more about how voice-over-IP can benefit your organization.