Important Update

The State of Alabama ABC for Students program is set to expire June 30, 2021. In order to continue data services on your mobile hotspot device,  you will need to transition your data plan to a Verizon Consumer account following the steps outlined below.

Emergency Broadband Benefit program & broadband access

To help close the digital divide, Verizon customers who meet income-based requirements set by the FCC will temporarily receive monthly discounts up to $50 per month—or up to $75 per month if on tribal lands. The Emergency Broadband Benefit Program discounts internet service and related equipment such as routers, for families and individuals who continue to experience financial hardships during the COVID-19 pandemic. It helps qualifying customers maintain connectivity for virtual learning, remote work, telehealth visits, and more. The program is available to new and existing Fios, 5G Home Internet, LTE Home Internet, Mobile Mix & Match Unlimited or Mobile Hotspot customers.*

Verizon also supports access for customers with Fios Forward, a program that helps eligible households save $20 per month for high-speed fiber home internet service.

Who qualifies for Emergency Broadband Benefit Program discounts?

EBB eligibility is determined by the FCC and verified by Universal Service Administrative Co. (USAC). New and existing Verizon customers can qualify if they meet any of the following criteria:

• Lifeline enrolled customer**
• National School Lunch Program (free or reduced) participant
• Pell Grant recipient (in current year)
• Lost a job or had significant income loss during the pandemic***
• HHI 135% below the Federal Poverty Guideline

To confirm eligibility for the Emergency Broadband Benefit Program discount, visit getemergencybroadband.org. Once approved, Customers can call 1-800-922-0204 to request an assumption of liability from Alabama Dept. of Economic and Communities Affairs (ADECA/ABC for Students) jetpack and enroll in EBB for LTE Home, 5G Home, Mobile Mix & Match Unlimited or Mobile Hotspot plans. Customers will need to provide the phone number assigned to their existing ABC for Students jetpack. This can be found through the display menu of the jetpack.

Verizon is committed to creating a digitally inclusive and equitable society, helping more people than ever stay connected and thrive in today's virtual learning environment. To learn more about Verizon’s Digital Inclusion efforts, visit CitizenVerizon.com.

* For customers who have a mobile hotspot as the main service on their account.

** At least one of the qualifying Lifeline programs Medicaid, SNAP, SSI, FPHA, Veterans and Survivors Pension Benefit; Bureau of Indian Affairs general assistance; Tribally administered Temporary Assistance for Needy Families (Tribal TANF); Head Start (only those households meeting its income qualifying standard); or the Food Distribution Program on Indian Reservations (FDPIR).

*** Have at least one member of the household who has experienced a substantial loss of income since 2/29/20 (including unemployment & those furloughed). Income cap is an income in 2020 of $99k or less for single filers and $198k for joint filers.

¹ Data compiled from Ookla CoverageRight report, reflective of 4Q 2020 data.

² Rankings according to RootMetrics US RootScore Reports 2013-2020. Tested nat’l operators on all available network types. Award is not an endorsement.